Crowne Plaza & Holiday Inn Hotels in Israel, about us
Crowne Plaza & Holiday Inn Hotels in Israel
Africa Israel Hotels is part of the "Africa Israel Investments Ltd." group, owned by prominent businessman Lev Leviev. The company was founded in 1992 and operates and manages hotels and touristic sites in Israel and abroad.
In Israel, the company manages the Crowne Plaza & Holiday Inn chain of hotels, which represents three brands of the largest hotel group in the world, "Intercontinental Hotels & Resorts" - "Crowne Plaza", "Holiday Inn".The nine hotels are dispersed among Israel’s main cities and areas: Eilat, Dead Sea, Jerusalem, Tiberias, Ashkelon, Tel Aviv and Haifa.
The company operates numerous other projects:
The health & vacation center "Tiberias Hot Springs Spa", one of the world’s leading alternative health treatment centers, 17 natural mineral springs with unique healing qualities. These springs are exclusive to Tiberias Hot Springs Spa and dattract thousands of tourists every year.
"Kings City" attraction Park in Eilat, in partnership with "Elran" and the "Jules Verne" group. A park of unforgettable adventure tracks for the whole family based on the Bible stories.The park's main attractions are: The Bible Caves, King Solomon’s Caves, an amazing boat trip and a 3D movie theatre, together with many other amazing activities. The park was opened December 2004.
The company also runs the "Tiberias Hospitality College", now in its ninth year, in partnership with the local Ministry of Labor & Social Affairs and the local Ministry of Tourism, under the management of Africa Israel Hotels. About 400 students attend the college each year in various study programmes: hotel management, catering, economic management and more.
Among it's international projects, the company has established the "Centrium Hotel" in Kislovodsk, Russia. This hotel has 312 guestrooms and an extensive spa specializing in treatments aimed mainly at the local population.
Recently the company has purchased and is currently managing, a business hotel in Stuttgart, Germany. This hotel has 114 guestrooms and a state-of-the-art conference center.
On mid 2008 the company will open a business hotel of 155 rooms at the center of Moscow, Russia.
The company continuously seeks opportunities for initiating further tourism projects around the world.
It is on the process of two more projects in Kslovodsk, Russia:
- A luxurious 7 stars level Spa Hotel, 60rooms, 9,000 sq.meters.
- A 3-4 stars level hotel, 450 rooms, 40,000 sq.meters.
Ariel Kapon has been CEO since 2003.
The company’s management offices are located in the Savyonim Mall in Yehud. It employs around 1,000 people, and serves over 1 million customers each year.
"Africa Israel Hotels" was founded upon the firm belief in the tourism branch of the Israeli economy, and in recognition of the latent commercial potential of the growing leisure industry in Israel and around the world.
Africa Israel’s strength and experience in real estate, service and trade, coupled with the decision to work with a leading hotel company bringing it's expertise, it's high standards and an excellent reputation, making Africa Israel Hotels a success story right from the start.
The chain began with one hotel and baths in Tiberias, and hotels in Tel Aviv, Eilat and Jerusalem. During the last decade, the chain acquired hotels in Haifa, Ashkelon and the Dead Sea plus the Express hotel in Eilat, bringing the total number of guestrooms to 2,000. During the last few years, Africa Israel Hotels has become one of the leading companies in the resort management, and is now placing firm emphasis on quality service, latest technologies and development around the world.
In Israel, Africa Israel operates the three international hotel brands of Intercontinental Hotels and Resorts:
"Crowne Plaza", "Holiday Inn" and "Holiday Inn Express" all known for their particularly high standards of service. This international chain includes over 3,000 hotels around the world, and is the most well-known hotel brand in the world.
Over the years, many values were incorporated into the company’s operations, These include perfect sleep, a great breakfast, first-class service, and a rewards program for returning guests and for members of the Priority Club.
Holiday Inn presents comfortable, reasonably priced vacations, in which guests receive full value-for-money, at every hotel, according to well known uniform and recognized standards.
Crowne Plaza is the chain’s most prestigious brand, and mainly targets the business sector.
Holiday Inn Express is designed to meet the needs of the young population, offering an excellent price for those seeking nothing more than a comfortable bed and a delicious light breakfast.
Quality of Service
Quality of service is one of the central pillars of the chain’s business. In order to ensure excellent service, a “service credo” was written that applies to the whole chain, which both employees and management have signed. Our commitment is based on three principles: professionalism, personal dedication and a business approach.
The company values its workforce very highly, and invests considerably in training, encourages promotion within the chain, and offers its employees benefits and discounts, welfare activities and more.
The chain makes every effort to lead in all aspects, including the adaptation and application of advanced communications technologies in all activities - operations, service and marketing. In order to achieve this aim, a chain-wide reservations center has been set up containing the latest equipment to ensure speedy and effective service, a cellular communication service is offered to business guests, Internet stations have been installed in the hotel lobbies, business centers have been developed and more. Our guests also benefit from an advanced Internet site that allows them to familiarize themselves with the chain’ hotels, and offers speedy and user-friendly online reservations in a number of languages.
For the Community
The chain understands the importance of making every effort to contribute to the community, to assist our fellow humans and nurture the spirit of humanity. In September 2003, the chain hosted 300 IDF veterans with the Zahal Disabled Veterans Organization, for a three-night vacation in Holiday Inn Express Eilat.
This year the hotel is encouraging its guests to contribute to the Yad Sarah association. Yad Sarah, in which thousands volunteer, offers free or at a nominal cost, rehabilitative medical services to the sick, aged and disabled. Africa Israel Hotels suggests that each guest contribute NIS 10 upon departure from the hotel, and the chain will pass it on to the organization, thereby assisting it in continuing its blessed work.