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The Atlas Hotels Ltd are committed to protect your personal and data privacy. To ensure you can make informed decisions and feel confident about supplying personal information ("Data") relating to you when using our website, we provide this notice outlining our online information practices and the choices you have concerning how the Data is being collected and used. We limit the collection and use of the Data to the specific information we need to administer our business, provide you with the highest quality service and offer various opportunities that may be of interest to you.
We may request information in several areas of our website, including but not limited to, when you:
1. use our Online Reservations Form, newsletter subscription request;
2. submit enquiries and feedback forms;
3. participate in our special marketing programs and surveys.
The types of Data we may collect are:
2. Mailing address;
3. E-mail address;
4. Country / Territory of residence;
5. Telephone number;
6. Fax number;
7. Credit card information including name of cardholder, credit card number, credit card billing address and expiry date – for charging if you will chose the option of online booking and prepayment to get a final confirmation and to print your voucher;
8. Credit card information including name of cardholder, credit card number and expiry date – for guarantee only if you will chose the option not to be charged in order to pay directly to the chosen hotel upon arrival only.
9. Travel details, preferences and remarks including:
* Flight information - flight number, arrival and departure dates and time, as well as origin and destination
* Room and other service preferences
* Special needs and interests
You are not required to provide the Data. However, if you elect not to supply the Data as requested from each specific service, we may be unable to deliver you the all the features that we offer. In that case you have an option to give us credit card details for the guarantee and to pay only upon arrival.
The Data you provided may be used for one or more of the following purposes:
1. To improve our services;
2. To process and confirm your room reservation requests, and special services required during your stay;
3. To contact you regarding your enquiries;
4. For marketing purposes, such as sending you updates on our latest offers and promotions;
5. For identification and verification purposes;
6. For our own reference and record; or when required or authorized by or under law to disclose the information. We will never knowingly or intentionally use or share the Data provided to us online in ways unrelated to the purposes aforementioned.
All customer details, including credit card and ID card numbers, are saved in the system on our protected server, which can only be accessed under full authorization. We guarantee that the information saved on our servers will not be used in any way contrary to regular trading conditions, and that no information of a sensitive nature will be passed on to any third party.
The data protection system in our website is fully encrypted using Secure Socket Layer (SSL) protocol - an industry standard for encryption over the Internet, to protect the Data. When you type in sensitive information such as credit card details, it will be automatically converted into codes before being securely dispatched over the Internet.
SSL protocol separates the names of existing customers in the system from their credit card numbers and stores them in two separate locations. It then jumbles up the numbers (card numbers, effective dates, ID numbers) and inverts them into a series of unintelligible signs, letters and numbers which can only be decoded by authorized users.
For your information: Credit card numbers entered in our website by you can only be used by us in order to guarantee online reservations made by you.
As an additional means of security, credit card details are stringently checked with the credit company for each and every purchase, in order to avoid misunderstandings or misuse of credit cards. We would like to stress that, according to law, when a credit card is misused (i.e. used by an unauthorized party), the credit card owner will not be responsible for any activities performed and the issuer is committed to repaying him in full within 30 days.
To maintain the accuracy of the Data, as well as preventing from unauthorized access and ensuring the correct use of the Data, we have carried out appropriate physical, electronic and managerial measures to safeguard and secure the Data we collect online.
The website has a firewall in place, which should protect the Data collected from you against unauthorized or accidental access. However, complete confidentiality and security is not yet possible over the Internet, and privacy cannot be assured in your communications to us. You acknowledge that personal information is disclosed at your own risk, and may be subject to unauthorized use by others. This may result in you receiving unsolicited messages from other parties. We are not responsible in any manner for direct, indirect, special or consequential damages, howsoever caused arising out of the communication of information to us.
We may collect information regarding your IP address, browser type, domain name and access time. This information is used for our own research and analysis purposes and is separate from the Data. We do not link IP addresses to any personal information. In rare instances, IP addresses may be used to assist in deterring and/or preventing abusive or criminal activity on the website.
You always have ultimate choice on the information you would like to receive from us. We will occasionally send you E-mail updates about our latest products and services, as well as special offers to those who subscribe to our free newsletter. Should you decide not to receive any E-mail updates from us, feel free to unsubscribe to these services or please e-mail us to remove you from the subscription list. If you have any queries or comments concerning our privacy and security matters, please e-mail us.
The information and material contained in this site are for general references only. The Peninsula Hotels disclaims any warranty or representation of any kind, express or implied, as to any matter whatsoever relating to this site or any linked site. To the fullest extent allowed by law, The Peninsula Hotels shall accept no responsibility or liability in respect of any loss or damages howsoever arising herein.
Use of or visit this site does not constitute an offer of goods and services by The Peninsula Hotels. Goods and services may only be available in certain countries and any offer to purchase goods or to retain services from The Peninsula Hotels are subject to acceptance by The Peninsula Hotels and in accordance with specific terms and conditions on which they are offered.
This website contains links to other sites that are operated under different privacy practices. All such websites are independent from this website. The Atlas Hotels have no control over the contents of such other websites or their privacy policies or compliance with the law, and do not vouch for their security. You should therefore be fully aware the provision of the link does not constitute an endorsement, approval, or any form of association by or with The Atlas Hotels. You should therefore remain alert when you leave our site, and read the privacy statements of other websites. We have no control over Data that is submitted to these third parties. You access the data on such websites at your own risk. We recommend you read such statements when entering these sites.
We will post our new statement on this page once we have changed our privacy statement, so that you are always informed of the way we collect and use the Data. If at any point we decide to use the Data you submitted under this current statement in the revised condition, you will be given the opportunity via the website, E-mail or in writing to opt out or otherwise prevent from such usage. If your question is not answered in this list, please Contact Us.